In order to tailor SPA treatments optimally to suit yourneeds, please let us know when you are arranging an appointmentif you might be pregnant, about any health complaints,operations, etc.
Solarium tokens are available in our health area (10 mins. € 12.–). Please note that use of solariums in Austria is only permissible for those over the age of 18.
We recommend that you attend for your treatments wearing a dressing gown and slippers (available in your hotel room) for a pleasant visit to the spa .
We recommend arriving at the SPA 10 minutes before your appointment. This will give you plenty of time to enjoy a cup of fresh tea in peace and get in the mood for your treatment. Out of respect for other guests booked in after you, please note that if you are late, this time will be deduced from your treatment time.
Terms of cancellation
If you are unable to keep your appointment, please cancel at least 24 hours in advance – it is free to cancel or postpone your appointment. 100 % of the treatment cost will be charged in the event of any appointments not cancelled on time and in the case of no-shows. In the event of an appointment being cancelled or postponed where the appointment was paid for in advance using a voucher, the same terms apply i.e. the value of the voucher will be deducted accordingly.