General terms and conditions
As a Green Spa Resort, we are entirely dedicated to ensuring that you relax and unwind in your own personal way. So that we may answer many of your possible questions in advance, here you can find all the most important information about your feel-good stay at the Stanglwirt.
Arrival and departure
Your room will be available from 3 p.m. on your day of arrival. On your day of departure, please vacate your room by 11 a.m. For a supplement of €35 per person, you may use our wellness worlds even on your day of departure. If you wish to use the wellness facilities before check-in or after check-out, please leave a deposit of €50 per person and ask for a Spa Bag containing bathrobe, slippers and towels. Lockers may also be hired for the day subject to a deposit of €20.
The legally required local tax of €2 per person, per night will be added to the room price.
The lavish breakfast buffet, which you can enjoy every day between 7 and 11 a.m., is included in the room price. Breakfast costs €25 for an adult and €12.50 for children aged 4 to 12.
Your gourmet dinner at the Stanglwirt
At the Stanglwirt, you can choose to dine in any of the following restaurants (please book in advance):
In our comfortable dining rooms, you can enjoy a multi-course gourmet meal every day and a variety of themed buffet evenings. The special price for advance dinner bookings is €50 per person. If you decide to book spontaneously on the spot, the price for dinner is €62 per person.
Overview of special dinner prices:
Under 4 years: special price €7.50 (standard price €9)
Under 7 years: special price €12.50 (standard price €15)
Under 14 years: special price €25 (normal price €31)
Over 14 and adults: special price €50 (normal price €62)
Tables can be reserved on +43 5358 2000 -7983 or firstname.lastname@example.org
In the culinary heart of the Stanglwirt, we treat you to an à la carte menu with a rich variety of Tyrolean specialities and international dishes. We recommend booking a table on +43 5358 2000-7921 or email@example.com
For snacks large or small, we recommend visiting our Kamin Bistro. Here you can enjoy all kinds of delicious treats every day between 11 a.m. and 6 p.m. (hot food until 4 p.m.).
No table reservation necessary
Children's prices/extra beds
- 0 to 3 years: 15% of the list price
- 4 to 6 years: 30% of the list price
- 7 to 13 years: 60% of the list price
- Children over 14 and each additional adult in the room: 80% of the list price
For the Kaiserbogen suites, the above percentages are based on the Kaiserstudio price.
Single room supplement
Classic double room for single use: Supplement of €25 per day.
Feel-good double room for single use: Supplement of €30 per day.
Studio for single use: Supplement of €60 per day
Dogs and other animals
Dogs are only permitted at the Stanglwirt by special request. The daily rate is €35 per day (excl. food). Please note that not all room categories are available for booking if you are accompanied by a dog. Please let us know when you make your initial enquiry that you would like to bring your dog. Dogs may only be brought if you have received written confirmation from us. Please understand that your four-legged friends must not go into the hotel restaurant or the wellness and spa complex or onto the Kaiserwiese landscaped gardens.
Indoor car park
The indoor car park is available free of charge. Places may be reserved for a fee and subject to availability.
The Stanglwirt has not been closed for a single day in over 250 years. We therefore have to carry out any required maintenance or building work while the hotel is open – thank you for your understanding. Naturally, we always endeavour to keep any inconvenience for our guests to a minimum.
The prices on our website constitute neither a price quotation nor a contract, but form a basis on which to request a quote. All our price quotations, in particular those sent by e-mail or post, are non-binding and subject to alteration.
The place of jurisdiction is Kitzbühel
Rooms & suites
Please note that there may be variations in fixtures and fittings, size and orientation. The photos, pictures, tours and sketches serve only as examples and individual rooms may vary.
Please bear in mind that due to the Austrian non-smoking law our entire hotel restaurant as well as all our hotel rooms are smoke-free zones. For smokers we have provided specially designated smoking areas. We kindly ask for your understanding that a special cleaning-fee of € 250,-- will be charged, if there will be smoked in the hotel-room!
Means of payment
Cash, online payment with Maestro/EC card
Credit cards: Visa, Eurocard/Mastercard, Diners, American Express
Bank details for advance payments:
Hypo Tirol Bank AG
Sort code: 57000
Account no.: 260 034 274
Bookings at the Stanglwirt may be cancelled free of charge up to 4 weeks prior to your scheduled arrival. Cancellations made up to one week prior to arrival will be charged at 70% of the total cost of your stay. A 90% fee will be charged for cancellations made with less than a week's notice. We recommend that you take out travel cancellation insurance, e.g. from European Travel Insurance AG.
General Terms and Conditions of Business for the Hotel Industry (AGBH)
In addition to the T&Cs referred to above, the following shall apply for bookings made online:
The accommodation contract only comes into force when the accommodation provider has accepted the booking (Article 3 AGBH 2006). For online bookings, that acceptance occurs only when we have charged the advance payment to your credit card. Only when the advance payment has been successfully completed does the booking become binding on both sides. Until that time, the booking can be cancelled by either side free of charge and with no reason given. For the advance payment, we will charge your Visa card or Eurocard/Mastercard with the amount/percentage shown in the booking conditions. Advance payments can only be made by Visa or Eurocard/Mastercard. The booking is only confirmed once the advance payment has been completed. By giving us your account or credit card details, you are allowing us to charge to your credit card any fees which may be incurred such as advance payments or cancellation charges, where applicable (in accordance with our cancellation terms).
We explicitly point out that, for online bookings or accommodation contracts completed by distance selling, there is no right of cancellation within 14 days of completion of the contract and that our cancellation terms (as stated above on this page) are explicitly accepted. Our cancellation terms replace the right of cancellation under the Consumer Rights Directive of the European Union.
For technical reasons, it is possible that a room can be booked online when in fact you will be required to move to a different room in the same category during your stay. We would, of course, inform you of this immediately and agree it with you.
Please check in your booking confirmation:
- Date of arrival and departure
- No. of people
- Room type booked
If more guests arrive than was stated on the booking confirmation, or the age of the children was stated incorrectly, the room price (plus any applicable local tax) will be modified by us according to our price list. We also reserve the right, where necessary, to alter the room category (upgrade or downgrade, with corresponding price change) in such a case.
However, if this is not possible because of the booking situation, the booking is regarded as cancelled and – in accordance with our cancellation terms – cancellation fees amounting to 90% of the total package price will be due. Please therefore check the details in your booking confirmation carefully.