Bio- und Wellnesshotel Stanglwirt Gold

Security for your relaxed stay

On the 12th December 2021 we were finally allowed to open our doors again four our valued guests and friends of the Stanglwirt at the traditional inn "Stangl" as well as in the feel-good ambience of our Green Spa Resort.
It fills us with deep love and joy that we can finally fulfill our passion - being a host.

Safety concept in the Wilder Kaiser region

We are very happy to see you again and offer you for your vacation "at home” at the Stanglwirt an enormous amount of space to feel safe. In order to live up to our sense of responsibility once again, we have used the time to intensify all our strict safety and hygiene measures - without compromising the well-being of our guests and employees. Especially our oversized space guarantees you, besides distance to other guests, a wide range of sports and relaxation possibilities.

On a touristically used area of 120,000 m2, the Stanglwirt still has 300 m2 at your disposal, even when fully occupied by 400 guests. So nothing stands in the way of an unrestricted break from everyday life. In our 12,000 m2 wellness world you can expect a lot of relaxation and also the generous space as in our restaurants guarantees you plenty of room for culinary delights in six different rooms. In addition, our wonderful nature also entices you outdoors, where many beautiful places around the Stanglwirt are waiting to be discovered.

So safety, well-being and health are well taken care of, even if we have to get used to some new rules in our daily life. You can find out here which adjustments you currently have to observe:

ENTERING AUSTRIA

The Corona measures in Austria have been largely lifted. There are no longer any checks on vaccination, test or convalescent status when entering Austria.


What applies to me?
On the Wilder Kaiser tourist board website, you can enter where you're travelling from to receive all the travel information you need for your trip.


As the entry requirements are subject to constant changes, we kindly ask you to inform yourself on the websites of the Federal Ministry of Health, Federal Ministry of the Interior and the Federal Ministry of Foreign Affairs.

BOOKING & ARRIVAL

We suggest

...that you check your Corona status again before arrival (not older than 48 hours) and present the negative result at check-in. The Stanglwirt stays to all guidelines and measures for the protection of our health and therefore also pleads for the support and personal responsibility of all guests in the sense of a safe well-being!

What you are required to do for your stay
No more proof of entry is required (G-rules are completely eliminated). Restaurants, hotels, trade, attractions are freely accessible again.

Check-in & Check-out
Your room will be available from 3.00 pm. to ensure cleaning and disinfection of our rooms & suites.
In the spirit of mutual consideration and vitally important cooperation, please keep to our check-out time and vacate your room by 11 a.m. to ensure the appropriate cleaning and disinfecting intervals for all our guests.

For requests about using our wellness worlds on the day of arrival or departure, please contact our reservation team.

Cancellation terms
Bookings at the Stanglwirt may be cancelled free of charge up to 4 weeks prior to your scheduled arrival. Cancellations made up to one week prior to arrival will be charged at 70% of the total cost of your stay. A 90% fee will be charged for cancellations made with less than a week's notice. We recommend that you take out travel cancellation insurance, e.g. from European Travel Insurance AG. There is adjusted insurance coverage considering COVID-19.
Our reservation team will be happy to provide you with advice and assistance.

A plan for pleasure
Before you arrive, not only will you be looking forward to your holiday, but you will also be able to plan your stay down to the last detail. To help you do this, we shall send you an e-mail asking you to specify your preferred reservation times for dinner together with your booking confirmation. This will help us to make your stay as enjoyable as possible.

Don't forget your mask
Even though there is no mask mandatory indoor since 15th May 2022, it is the wish of the house that you continue to wear the masks at the buffet.

Arriving by car
If you arrive by car, we kindly ask you to follow the road "Kaiserweg" (direction "Prama") to the Hotel Reception or to drive directly to our underground parking lot and park your car in one of the free parking spaces there. To make sure that your luggage finds its way safely to your room/suite, our portiers are at your disposal. We are also happy to offer a parking service or valet service. For more security, our Portier team wears a mask.

Departure
In the spirit of mutual consideration and vitally important cooperation, please keep to our check-out time and vacate your room by 11.00 a.m. to ensure the appropriate cleaning and disinfecting intervals for all our guests.

For requests about using our wellness worlds on the day of arrival or departure, please contact our reservation team.

ACCESS CONTROLS

What you are required to do for your stay
No more proof of entry is required ("G-rules" are completely eliminated). Restaurants, hotels, trade, attractions are freely accessible again.

HYGIENE & SAFETY

Cleaning concept
Enjoying a sense of well-being and feeling safe have always been our top priority here at the Stanglwirt and the two go hand-in-hand. It goes without saying that we have always maintained the very highest standards of hygiene and comply with all guidelines. In line with the special green cleaning concept devised for us in collaboration with the experts at Hollu, we have increased the number of cleaning and disinfecting intervals as we ensure the best possible care for all our guests and staff. In addition, cold fogging devices are used continuously for deep cleaning and disinfection.


For clean hands
As it is not always possible to wash your hands wherever you go, a number of hand sanitiser dispensers are provided for guests in the hotel. Handy disinfectant sprays are handed out at the Reception upon arrival and are also available at the Stangl Shop.


A clean room
Hygiene has always been a high priority for us. Rooms are regularly disinfected using cold fogging machines manufactured by well-known brand Hollu.


Turndown service
You are welcome to choose whether or not to take advantage of our daily turndown service in your room. If, for the time being, you would rather our room maids did not come to freshen your room in the evening, please let us know as soon as you check in.

TEST FACILITIES

Over the past months, Tirol has massively expanded and professionalised its test facilities. As a guest you also have several possibilities to easily take a test. Our team at the Reception and Concierge will be happy to provide you with further information and assistance: +43 (0)5358 2000-999 or -902

Test sites in the region
You can get tested at official test sites of Tyrol in Kufstein and Kitzbühel free of charge. You need to pre-book the test online:
https://tiroltestet.leitstelle.tirol/

CULINARY

Closing time at midnight
As well as our rigorous compliance with all safety and hygiene provisions, one thing is certain: you can always enjoy a delicious meal in all of our restaurants. Our restaurants and Hotel bar "Auf der Tenne" are open as usual. Please refer to the weekly Holiday Programme or contact the team for more information.

Closing time
The general closing time is cancelled, we are happy to accompany you at the hotel-bar "auf der Tenne" again until the early-morning hours with cocktails and the special Stanglwirt flair.

Don't forget your mask
Even though there is no mask mandatory indoor since 15th May 2022, it is the wish of the house that you continue to wear the masks at the buffet.

For a relaxed start to the day
Of course, you can enjoy the full extent of our Stanglwirt breakfast buffet as usual between 7.30 a.m. and 11.00 a.m. The need to maintain social distancing, means that you may have to wait a long time before being allocated a table, so we recommend breakfasting outside peak times (9.30 a.m. - 10.30 a.m.).

Enjoy in your room
You are welcome to order our culinary delicacies from 7.00 am - 10.00 pm from our room service team to your room (for a fee).

Virtual menu
In all our restaurants, the menus are now available in digital format. All you need is an app, which you can use to scan QR codes, whereupon all the information will be conveniently displayed on your smartphone. The app is not necessary for iOS devices, as you can simply use your camera.

Meetings & EVENTS

Events in the Green Spa Resort are allowed again under appropriate conditions. For the planning of meetings and festivities as well as for questions regarding the Corona guidelines to be observed in the course of an event, our event team will be happy to assist you:
event1@stanglwirt.com or call +43 5358 2000-979.

SPORTS & FITNESS

Go outdoors!
That's the motto for all things sport and fitness on your well-earned break. Our amazing six indoor tennis courts give you plenty of space for the perfect serve. Take a ride out on our noble Lipizzaners and enjoy the fresh air and extraordinary panoramic views of the Wilder Kaiser on horseback. OWe have such a huge range of outstanding outdoor activities, there's something for everyone. If the mountain weather doesn't play ball, our six indoor tennis courts, spacious Lipizzaner riding arena, newly kitted-out Fitness Garden, prize-winning 12,000-m² wellness worlds and much more await you, giving you freedom while in the comfort of the indoors.

We are still running our indoor classes while adhering to current hygiene and safety rules.

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Tennis
You can enjoy unrestricted access to our six indoor courts.

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Riding
We continue to offer you an appealing range of riding activities. For a perfect riding experience, please contact our riding stable team directly so that they can offer you a service that is tailored to suit your requirements and that complies with the current regulations and standards.

Fitness garden
Our fitness garden covers 500 m2 and offers you plenty of space, as well as a huge selection of the latest training equipment. However, we would ask you to ensure your hands are thoroughly washed or sanitised. Naturally, our team also regularly disinfects everywhere thoroughly. As far as our fitness classes are concerned, there will be indoor and outdoor classes. Please register in advance!

CHILDCARE

We are absolutely overjoyed that we can continue to be on hand for our youngest guests. In keeping with the great responsibility we feel, we will do everything we can to ensure that they are as safe as possible in every respect at all times and we look forward to spending a wonderful time together!

We are also absolutely overjoyed that we can continue to be on hand for our youngest guests every day between 9.30 a.m. and 5.00 p.m. In keeping with the great responsibility we feel towards your children, we will do everything we can to ensure that they are as safe as possible in every respect at all times.


Registration
To ensure a wonderful time together, we will, until further notice, be supervising only a limited number of children from 9.30 am. to 5.00 pm. (also in the evening at vacation seasons).

This makes it all the more important to register your child beforehand when making your room reservation or on the day itself at the Children's farm, in good time for the next day.
To optimise our planning for you, it is essential to know exactly how long your child is going to stay with us at the Children's farm.


Parents at the Children´s Farm
In the current situation, parents are not allowed to enter the house of the children's farm. Your children will be given a warm welcome in front of the Children's farm by one of our teachers. Parents are very welcome at the Children´s farm playground, at the stable and the "Kinderstube" Children´s room.


Children´s meal
The Children's lunch and dinner will be served as usual in our hotel restaurant by appointment only. Please understand that in light of recent events, neither parents nor siblings who are not simultaneously being cared for may be present until further notice.


Créche
Children between 1 and 3 years of age will be cared for as part of the crèche by appointment only every day from 2.00 p.m. to 5.00 p.m., also at the children's farm. Please note that, we can only supervise a limited number of children here too.

OTHER IMPORTANT CONSIDERATIONS

Don't forget your mask
Even though there is no mask mandatory indoor since 15th May 2022, it is the wish of the house that you continue to wear the masks at the buffet.

Hotel and Lipizzaner stable tours
Hotel guests can still attend tours of the Lipizzaner stud, Stanglwirt riding school and the hotel on request.

Indiviudal requests and private tours can be made at the Concierge desk:
+43 (0)5358 2000-902 or concierge@stanglwirt.com

At the end of your stay
Even if you would rather not think about leaving us just yet, we would just like to say: if possible, please make cashless payments.

Look after yourself, look after us
We regret that we cannot give any guarantee of each individual guest's and member of staff's health. However, we are sure that we can all play our part in avoiding another wave of this virus. For this reason, we would appeal to your sense of self responsibility and compliance with the new rules for conduct in your daily, mindful interactions with other people.

For further questions please don´t hesitate to contact us at any time via +4353582000 or daheim@stanglwirt.com

We look forward to welcoming you again!
Warm regards,
Family Hauser & the entire Stanglwirt-Team

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