Bio- und Wellnesshotel Stanglwirt

Security for your relaxed stay

On the 19th May 2021 we were finally allowe to open our doors again four our valued guests and friends of the Stanglwirt at the traditional inn "Stangl" as well as in the feel-good ambience of our Wellness resort.
It fills us with deep love and joy that we can finally fulfill our passion - being a host.

Safety concept in the Wilder Kaiser region

We are very happy to see you again and offer you for your vacation "at home” at the Stanglwirt an enormous amount of space to feel safe. In order to live up to our sense of responsibility once again, we have used the time to intensify all our strict safety and hygiene measures - without compromising the well-being of our guests and employees. Especially our oversized space guarantees you, besides distance to other guests, a wide range of sports and relaxation possibilities.

On a touristically used area of 120,000 m2, the Stanglwirt still has 300 m2 at your disposal, even when fully occupied by 400 guests. So nothing stands in the way of an unrestricted break from everyday life. In our 12,000 m2 wellness world you can expect a lot of relaxation and also the generous space as in our restaurants guarantees you plenty of room for culinary delights in six different rooms. In addition, our wonderful nature also entices you outdoors, where many beautiful places around the Stanglwirt are waiting to be discovered.

So safety, well-being and health are well taken care of, even if we have to get used to some new rules in our daily life. You can find out here which adjustments you currently have to observe:

ENTERING AUSTRIA

There is no quarantine requirement for visitors travelling from countries with low infection rates (as per the European Covid travel traffic light system). Austria's '3Gs' rule (Geimpft – vaccinated, Getestet – tested, Genesen – recovered) also applies. This means you need to provide proof of vaccination, a negative test or recovery from a verified Covid-19 infection.

Register before entering Austria
If your country of origin is red on the list of the European classification, you must complete a pre-travel clearance form first. Click here to complete your pre-travel clearance form.

What do I need to know?
On the homepage of the region Wilder Kaiser you can simply enter your country of origin and get all the travel information which are relevant for you.


As the entry requirements are subject to constant changes, we kindly ask you to inform yourself on the websites of the Federal Ministry of Health, Federal Ministry of the Interior and the Federal Ministry of Foreign Affairs.

BOOKING & ARRIVAL

Requirements for your stay
...at home at the Stanglwirt is to provide a negative test or proof that you have been vaccinated or recovered from a proven Covid-19 infection. As part of this official regulation, access controls must be carried out at all entrances to the hotel and traditional "Gasthof" inn.
-> Find more information about test facilities on site at "Test facilitites" further down the page

Proof & Refresh of your corona test
We kindly ask you to bring your negative coronavirus test or proof of vaccination or recovery after a coronavirus infection with you to treatments in the Stanglwirt Spa, as well as at the hairdresser's lounge and during courses in the fitness garden. Random checks are carried out.
According to the regulation of the Austrian Federal Government, your Corona test must be refreshed after run-off. There are exceptions for vaccinated or recovered guests.

Check-in & Check-out
Your room will be available from 3.00 pm. to ensure cleaning and disinfection of our rooms & suites.

In the spirit of mutual consideration and vitally important cooperation, please keep to our check-out time and vacate your room by 11.00 am. to ensure the appropriate cleaning and disinfecting intervals for all our guests. Late check-outs cannot be guaranteed at present. We would kindly inform you that, owing to current restrictions on the number of people, our wellness worlds may not be used after the check-out time of 11 a.m. on the day of your departure.

Thank you very much for your understanding!

Flexible cancellation
As the current situation means that all your plans can change in an instant, we want to offer our guests extra-flexible cancellation terms. You can contact our reservations team at daheim@stanglwirt.com or on +43 (0) 5358 2000

  • Free cancellation up to seven days before check-in
  • You can cancel without charge up to the check-in date if Austria closes its borders, or if you are prohibited from travelling into the Wilder Kaiser region or out of your home region
  • You can cancel without charge if the relevant government ministry has issued a travel warning for our tourist area in the Wilder Kaiser region
  • Your payment will be refunded within seven working days
  • If you test positive while at the hotel, you will be taken to the region's quarantine accommodation ('safe house') free of charge

A plan for pleasure
Before you arrive, not only will you be looking forward to your holiday, but you will also be able to plan your stay down to the last detail. To help you do this, we shall send you an e-mail asking you to specify your preferred reservation times for dinner together with your booking confirmation. This will help us to make your stay as enjoyable as possible.


Remember to pack your face mask
When packing your swimming costume and sunglasses, remember to bring a FFP2-mask that covers your nose and mouth. However, should you forget this season's "must have", we will be selling masks in the Stangl-Shop.

We kindly ask you to wear your FFP2-masks at the buffet, in our restaurants, during SPA-treatments as well as at the hairdresser and all public areas at the hotel. The new regulation of the Austrian Federal Government says that FFP2 masks must be worn in all indoor spaces where people gather: in retail outlets, on public transport, in gondola lifts and covered chairlifts, in businesses etc..


Our special Stanglwirt welcome
A warm welcome awaits you at the Stanglwirt. However, for the time being, we will avoid any handshaking. We'll also leave hugging for later. But rest assured: we are very much looking forward to seeing you!


Arriving by car
If you are travelling by car, we would ask that you kindly follow the Kaiserweg (towards Prama) until you reach the hotel reception or you can drive straight into our underground car park and leave your car in one of the available parking spaces. In light of recent events, we regret that we are unable to offer a parking assistance service or valet parking. Nevertheless, our bell boys naturally remain at your service to carry your luggage from your car to your room and vice versa.

Departure
In the spirit of mutual consideration and vitally important cooperation, please keep to our check-out time and vacate your room by 11.00 a.m. to ensure the appropriate cleaning and disinfecting intervals for all our guests. Late check-outs cannot be guaranteed at present.

We would kindly inform you that, owing to current restrictions on the number of people, our wellness worlds may not be used after the check-out time of 11 a.m. on the day of your departure. Thank you very much for your understanding!

ACCESS CONTROLS

Requirements for your stay ...at home at the Stanglwirt is to provide a negative test or proof that you have been vaccinated or recovered from a proven Covid-19 infection. As part of this official regulation, access controls must be carried out at all entrances to the hotel and traditional "Gasthof" inn.
-> Find more information about test facilities on site at "Test facilitites" further down the page

Evidence & Refresh of your corona test
We kindly ask you to bring your negative coronavirus test or proof of vaccination or recovery after a coronavirus infection with you to treatments in the Stanglwirt Spa, as well as at the hairdresser's lounge and during courses in the fitness garden. Random checks are carried out.
According to the regulation of the Austrian Federal Government, your Corona test must be refreshed after run-off. There are exceptions for vaccinated or recovered guests.

HYGIENE & SAFETY

Safety concept
Enjoying a sense of well-being and feeling safe have always been our top priority here at the Stanglwirt and the two go hand-in-hand. It goes without saying that we have always maintained the very highest standards of hygiene and comply with all guidelines. In line with the special green cleaning concept devised for us in collaboration with the experts at Hollu, we have increased the number of cleaning and disinfecting intervals as we ensure the best possible care for all our guests and staff.


For clean hands
As it is not always possible to wash your hands wherever you go, a number of hand sanitiser dispensers are provided for guests in the hotel.


A clean room
Hygiene has always been a high priority for us. Rooms are regularly disinfected using cold fogging machines manufactured by well-known brand Hollu.


Turndown service
You are welcome to choose whether or not to take advantage of our daily turndown service in your room. If, for the time being, you would rather our room maids did not come to freshen your room in the evening, please let us know as soon as you check in.


Working with face masks
For your safety, all our staff will be wearing a face mask. You will still be able to see their genuine smiles from their eyes.


Regularly tested Stanglwirt team
In addition, a regular staff testing regime has been in place since we re-opened following lockdown. By adopting this approach, we offer maximum protection against COVID-19 through voluntary, weekly tests conducted by a certified, Austrian medical laboratory. Our staff, the family Hauser and partners (tour guides, tennis instructors, etc.) at the hotel are professionally tested on a weekly basis over an extended period of time, so you can get on with enjoying a relaxing stay ...at home at the Stanglwirt!

Test facilities

Over the past months, Tirol has massively expanded and professionalised its test facilities. As a guest you also have several possibilities to easily take a test. Our team at the Reception and Concierge will be happy to provide you with further information and assistance.

Do-it-yourself antigen tests
To enable an update of the mandatory refresh of your Covid-19 status you will receive a testing kit, as soon as your previous test expires.
Our team at the Reception and Concierge will be happy to provide you with further information and assistance.
+43 (0)5358 2000-999 or -902

Übersichtsplan Test Hütt´n

Stanglwirt Test Hut
As a special service for our guests at the Stanglwirt, we offer an exclusive and uncomplicated possibility to get tested directly on site. You are welcome to register for the test via QR code or directly at the “Stanglwirt Test Hut” by the “Schwanenteich” lake.

Registrierung QR Code Stanglwirt

Costs: € 25.00 per test (to be paid in cash directly at the hut).

- Tuesday from 1.30 – 2.00 pm.
- Friday from 3.30 – 4.00 pm.

For short-term tests
You can easily take a test no more than a five-minute drive away at the drive-through screening sites in Ellmau and Scheffau you can easily take a test. Without registration or appointment.

Costs: € 16.00 per test

Further official test facilitites in the Wilder Kaiser Region
At the screening sites in Kufstein, Wörgl, Kitzbühel and St. Johann you can take a test for free after registration:
https://tiroltestet.leitstelle.tirol/

CULINARY

As well as our rigorous compliance with all safety and hygiene provisions, one thing is certain: you can always enjoy a delicious meal in all of our restaurants. Our restaurants and Hotel bar "Auf der Tenne" are open daily until midnight.


Clean and tasty
Hygiene and cleanliness has always been the first thing on the menu in all our restaurants and kitchens. For this reason, all dishes will be served by waiters wearing a FFP2-mask. We would also ask you to maintain sufficient distance (min. 1 metre) from other guests at buffets and when seated. In addition, we kindly ask you to wear your FFP2-mask at the restaurants, buffet and in all public areas at the hotel.


For a relaxed start to the day
Of course, you can enjoy the full extent of our Stanglwirt breakfast buffet as usual between 7.30 a.m. and 11.00 a.m. The need to maintain social distancing, means that you may have to wait a long time before being allocated a table, so we recommend breakfasting outside peak times (9.30 a.m. - 10.30 a.m.).


Enjoy in your room
You are welcome to order our culinary delicacies from 7 a.m. to 10 p.m. from our room service team to your room (currently without room service fee).


Virtual menu
In all our restaurants, the menus are now available in digital format. All you need is an app, which you can use to scan QR codes, whereupon all the information will be conveniently displayed on your smartphone. The app is not necessary for iOS devices, as you can simply use your camera.

Meetings & EVENTS

Our events team is on hand to help you plan any meetings or gatherings. We are happy to inform you about any COVID-19 regulations regarding events.

If you have any questions on specific requirements and provisions, please contact our events team by
e-mail: event1@stanglwirt.com or call +43 5358 2000-979.

SPORTS & FITNESS

We are all being advised to "go outdoors!". We are therefore developing our outdoor fitness programme. However, if you prefer indoor sporting activities, then please comply with the current safety regulations. Despite access restrictions, you can always make use of the Stanglwirt's appealing indoor fitness facilities.

CHILDCARE

We are absolutely overjoyed that we can continue to be on hand for our youngest guests. In keeping with the great responsibility we feel, we will do everything we can to ensure that they are as safe as possible in every respect at all times and we look forward to spending a wonderful time together!

We are also absolutely overjoyed that we can continue to be on hand for our youngest guests every day between 9.30 a.m. and 5.00 p.m. In keeping with the great responsibility we feel towards your children, we will do everything we can to ensure that they are as safe as possible in every respect at all times. The general social distancing rule applies.


Registration
The general social distancing rule (1 metre "Stangl calf" distance) usually applies. To ensure that this can be adhered to, we will, until further notice, be supervising only a limited number of children.

This makes it all the more important to register your child beforehand when making your room reservation or on the day itself at the Children's farm, in good time for the next day.
To optimise our planning for you, it is essential to know exactly how long your child is going to stay with us at the Children's farm.


Parents at the Children´s Farm
In the current situation, parents are not allowed to enter the house of the children's farm. Your children will be given a warm welcome in front of the Children's farm by one of our teachers. Parents are very welcome at the Children´s farm playground.


Children´s meal
At 12.30 p.m., the Children's lunch will be served as usual in our hotel restaurant by appointment only. Please understand that in light of recent events, neither parents nor siblings who are not simultaneously being cared for may be present until further notice.

The registration for Children´s dinner and evening supervision is necessary. The times for the evening activities can change between 7.30 p.m. and 8 p.m..


Créche
Children between 1 and 3 years of age will be cared for as part of the crèche by appointment only every day from 2.00 p.m. to 5.00 p.m., also at the children's farm. Please note that, we can only supervise a limited number of children here too.

OTHER IMPORTANT CONSIDERATIONS

Remember to pack your face mask
When packing your swimming costume and sunglasses, remember to bring a FFP2-mask that covers your nose and mouth. However, should you forget this season's "must have", we will be selling masks in the Stangl-Shop.

We kindly ask you to wear your FFP2-masks at the buffet, in our restaurants, during SPA-treatments as well as at the hairdresser and all public areas at the hotel. The new regulation of the Austrian Federal Government says that FFP2 masks must be worn in all indoor spaces where people gather: in retail outlets, on public transport, in gondola lifts and covered chairlifts, in businesses etc..


Hotel-Bar "Auf der Tenne"
You can enjoy a leisurely coffee, tea, cocktail and other delights every day from 10 a.m. to midnight in our Hotel-bar "Auf der Tenne". As usual, live acts are a regular feature (in compliance with social distancing rules), providing a musical accompaniment to your evening. Further information can be found in our weekly programme or in the hotel's daily newspaper, "Stangl-Moments.


Minimum distance
In general, the distance regulation of 1 meter ("Stangl-calf") to other people must be observed.


Taking the lift from A to B
As the minimum distance between people from different households cannot be ensured in the lift, we would ask that you only use our hotel lifts with members of your own party.


Hotel and Lipizzaner stable tours
The guided tours through the Lipizzaner Stud and the Stanglwirt Riding School will take place as usual fo our hotel guests. You will find more information in our weekly Holiday programme or in our daily morning mail "Stangl Moments".

Tours of our hotel are available on request. Please conctact our Concierge-Team:
e-mail: concierge@stanglwirt.com or +43 (0)5358 2000 902


Hiking tours and other activities
We shall continue to run our guided hikes as usual. To ensure compliance with social distancing requirements, we trust you will understand that we cannot allow the maximum number of people to be exceeded. Therefore, you will need to book in advance. All information on guided winter hikes and a variety of other activities can be found in our weekly Holiday programme or our daily mail "Stangl-Moments"; alternatively our concierge will be happy to advise you.


If you feel unwell, please stay at home
If you feel unwell or are showing any symptoms of illness, we would request, in the spirit of vital self-responsibility, that you protect all other guests and staff by staying at home. We shall look forward to welcoming you back at a later date.


Taking responsibility for yourself
When visiting us, we automatically assume that you are healthy. Requirements for your stay
...at home at the Stanglwirt is to provide a negative test or proof that you have been vaccinated or recovered from a proven Covid-19 infection.


At the end of your stay
Even if you would rather not think about leaving us just yet, we would just like to say: if possible, please make cashless payments.


Look after yourself, look after us
We regret that we cannot give any guarantee of each individual guest's and member of staff's health. However, we are sure that we can all play our part in avoiding a second wave of this virus. For this reason, we would appeal to your sense of self responsibility and compliance with the new rules for conduct in your daily, mindful interactions with other people.


Potential changes
We are complying with all the rules and measures for social conduct stipulated by law and are doing everything to protect your health and safety. However, at the same time, we also want to respond as flexibly as we can regarding any restrictions or easing of restrictions in individual areas. We will therefore be keeping you up-to-date with all measures and reserve the right to continue to make updates and changes as necessary.

For further questions please don´t hesitate to contact us at any time via +4353582000 or daheim@stanglwirt.com

We look forward to welcoming you again!
Warm regards,
Family Hauser & the entire Stanglwirt-Team